Friday, May 04, 2012

What if everyone treated you like Tata DoCoMo - 1

I've been using Airtel for a really long time, over the past few months Airtel has almost doubled calling rates. So for Bhumi calls I ported my old Hutch number into Uninor, tried it for 2 months and dumped it because of poor signal. Then we chose Tata DoCoMo numbers some 3-4 months back. It made sense, they offer 10p/min intra network local calls like Airtel, but while Airtel is extracting 90p/min for a call to a landline or for any STD call, Tata DoCoMo charges only 1p/2seconds.

Tata DoCoMo claims to be a 'Disruptive innovator', but what they don't tell you is they will 'Disrupt' your life with unbearable amount of spam text messages and marketing voice calls.

As I am blogging this post
67.5% of text messages on my Inbox is SPAM from Tata DoCoMo
40.0% of the calls I've missed are marketing calls from Tata DoCoMo
35.0% of the calls I've received are marketing calls from Tata DoCoMo

So why am I blogging about Tata DoCoMo, don't all telecom companies cheat us?
(Airtel for example is yet to return approx Rs.4,000 billed in excess over a 3 month period on my broadband connection in 2010-2011)
Because the other telecom companies are not misleading the world with ads like 'What if everyone treated you like your Mobile Operator'

Check out how Customer care treated me @ What if everyone treated you like Tata DoCoMo - 2

There is more to come!
 UPDATE: There is no more to come, we quit using Tata Docomo due to unabated excessive spam

1 comment:

TATA DOCOMO said...

Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.